Quality Assurance Program

Amendments to the Registered Nurses Act, 2008 came into effect November 29, 2019 that authorizes CRNNL to implement a Quality Assurance (QA) Program. These amendments strengthen CRNNL's mandate to regulate RNs and NPs in the public interest.

The QA Program a proactive mechanism to address an issue/concern regarding an RN's/NP's practice thereby supporting a nurse to meet CRNNL's Standards of Practice for safe, competent and ethical care.

A quality assurance review of a registered nurse or a registered nurse's practice may be initiated by a Quality Assurance Committee (QAC), consisting of RNs and public representatives, and may make orders to address a practice issue.

During the review, it may be identified that the RN may be guilty of conduct deserving of sanction. In this case, the QAC will terminate its review and the matter will be referred to the Complaints Authorization Committee. 

For more information, please refer to the following links:


For more information on the QA process, call Michelle Osmond 709-753-6181 or Rolanda Lavallee at 709-753-6019 or email info@crnnl.ca


©2014 Association of Registered Nurses of Newfoundland and Labrador